How to Create Contractor Accountability

Online business is full of grey area.  It's almost never black and white, but as a manager, that's what you need to push for.  A project is either done or it's not.  Your goal is to funnel that mentality down through your organization, and the best team members will accept that challenge. I developed the below flowchart to visually lay out my expectations to my team.  In short, my expectations are that I get a product that is working 100% before I see it (this is only possible if the project itself is well documented...

Developing the “No Excuses” Mindset

As a manager or owner of an online business, the outcome (success or failure) of a project sits directly on your shoulders.  Coming to terms with that statement is the first step in developing what I call the "no excuses" mindset. You want to rely on your team as much as possible, of course, but you're ultimately the one in control...  Let's stop the finger pointing and excuses on the management front first, then we can move on. There are two parts to every project.  Tactical and Strategic.  Your team complete's the tactical part of...

How to Get 1,000 Linkedin Connections in 60 Minutes

This is a video on how you can increase your Linkedin connections quickly.  Once you have them, it's very easy to get their phone number, alternative emails, and follow them on twitter.  My goal for doing this, is two-fold. First, it allows me to keep in touch with my customers better.  You'll see in the video that these are all my customers that I am importing, so what's happening here is that I am taking an extra step to get closer to them which is a great way to show personal attention. Second, it allows...

Simple Hiring Process Flowcart

Let me guess... you've got a remote team of contractors or salaried employees working for you, but you're not quite happy...  You're not sure if employee A is working when he says he is, and you're getting frustrated because contractor B continually turns out sub-par work. The thing is that your team needs to be an ongoing and constantly improving process.  It's not a one and done deal.  It's your job as the leader of your organization to always be improving your team. You do this by pitting the employees against each other.  You're constantly...

Evaluating New Business Ideas

it’s extremely important to qualify different business ideas before you jump in.  The opportunity cost of a bad venture can be very high... you can't grab every opportunity presented.  There are several factors that make businesses “easy” or “hard”. In reality they are all very hard – but some are much harder than others. Signs that you've got a good idea to pursue: Recurring revenue – less customers and more money Hours of operation – analyze this. do you need to be open on the weekends? Are people going to need to get ahold of...

Simplified management process

It’s been my experience thus far that no one will ever care as much as you or make decisions the same way that you would make them. Who could blame them really?  After all, it's not their project.   Managing people is a pain for that very reason, but it’s a skill you need to have. The key is to focus on results, and results only.  Don't worry about the "how" as much as the end result. Here’s an outline: Define company goals 90 days out Find projects that will help you accomplish those goals...

Partners in Business

I’ve had good partners and bad partners. When picking a partner there are a few main things to keep in mind, and your partner must have both. Opposite Skill Set – they must know something that you don’t - the last thing that you want to do is partner with someone like you, or someone that only has the knowledge that you have.  You want a partner that has an opposite viewpoint and skill set.  If you are marketing, then a developer may make a good partner. Willingness to work – your partner has to...

Turn Off the Phone

No doubt, we live in the age of information. Phone calls, email messages, texting, instant messaging, faxes, facebook, etc… They are all the same in most cases - distractions from making true progress in your day. How often do you go home at night thinking that you had a really productive day? In order to add productivity to my day I turn off my phone. Seriously I turn it off, and that means that I miss a lot of calls - but that's ok. I don't even want to hear it ringing. You need to...

Being the Best

I’ve come to realize that there is no option in business other than being the absolute best at what you do (at the very least giving 100% of your effort to do so). Especially on the internet, consumers are realizing that they have endless choices. This is the glory of the internet and what google has done to reinvent search. In 1995 it was easy to get scammed on the net, because scammers could get to the top of the engines, which meant that consumers could actually find them. Today, to rank high on Google,...

The Role of a Leader

Being a leader in an organization is no easy task. Everything is on your shoulders, and it’s very hard to go home at night if things are not going well at work. Here’s the bottom line- a leader needs to decide where the company is going in the future, how they are going to get there, and sell that vision to everyone underneath them in the company. In a presentation a recently attended three things come to mind about leadership. Leadership is understanding what’s possible. Leadership is committing to that which has not yet happened...

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