How to Create Contractor Accountability

Online business is full of grey area.  It's almost never black and white, but as a manager, that's what you need to push for.  A project is either done or it's not.  Your goal is to funnel that mentality down through your organization, and the best team members will accept that challenge. I developed the below flowchart to visually lay out my expectations to my team.  In short, my expectations are that I get a product that is working 100% before I see it (this is only possible if the project itself is well documented...

Developing the “No Excuses” Mindset

As a manager or owner of an online business, the outcome (success or failure) of a project sits directly on your shoulders.  Coming to terms with that statement is the first step in developing what I call the "no excuses" mindset. You want to rely on your team as much as possible, of course, but you're ultimately the one in control...  Let's stop the finger pointing and excuses on the management front first, then we can move on. There are two parts to every project.  Tactical and Strategic.  Your team complete's the tactical part of...

Simple Hiring Process Flowcart

Let me guess... you've got a remote team of contractors or salaried employees working for you, but you're not quite happy...  You're not sure if employee A is working when he says he is, and you're getting frustrated because contractor B continually turns out sub-par work. The thing is that your team needs to be an ongoing and constantly improving process.  It's not a one and done deal.  It's your job as the leader of your organization to always be improving your team. You do this by pitting the employees against each other.  You're constantly...