How to Create Contractor Accountability

Online business is full of grey area.  It's almost never black and white, but as a manager, that's what you need to push for.  A project is either done or it's not.  Your goal is to funnel that mentality down through your organization, and the best team members will accept that challenge. I developed the below flowchart to visually lay out my expectations to my team.  In short, my expectations are that I get a product that is working 100% before I see it (this is only possible if the project itself is well documented...

Developing the “No Excuses” Mindset

As a manager or owner of an online business, the outcome (success or failure) of a project sits directly on your shoulders.  Coming to terms with that statement is the first step in developing what I call the "no excuses" mindset. You want to rely on your team as much as possible, of course, but you're ultimately the one in control...  Let's stop the finger pointing and excuses on the management front first, then we can move on. There are two parts to every project.  Tactical and Strategic.  Your team complete's the tactical part of...

Simplified management process

It’s been my experience thus far that no one will ever care as much as you or make decisions the same way that you would make them. Who could blame them really?  After all, it's not their project.   Managing people is a pain for that very reason, but it’s a skill you need to have. The key is to focus on results, and results only.  Don't worry about the "how" as much as the end result. Here’s an outline: Define company goals 90 days out Find projects that will help you accomplish those goals...